hyI’m going through a time in my life right now where I am trying my hardest to look at all the positive things in my life. The glass is half full, 24/7 in Emilie world.
Except for today; the glass is so very, very empty. I need a re-fill, and the waiter hasn’t been to the table in over 30 minutes.
So without further a do, let me introduce you to the world of corporate coffee.
Drive-thru times, food sales, and sales sales sales are the sole purpose in life when it comes to running a starbuc- I mean… “corporate coffee shop”. Being with this company for a few years, I’ve compiled a mental list of frustrations that I’m sure every barista and fast food employee could relate to. If you’re a regular starbuc- I mean “corporate coffee” customer, here’s some insight into what makes are day just a tad more bitter than we already are. Enjoy 🙂
NOT GIVING US YOUR REAL NAME
Look at these little monsters, sorry I mean teens. Enjoying their sugary crappucinos and life without having to wake up at 4:30am, I envy you teens, I really do. However when I ask you for your name to put on the cup, please do not tell me “Beyonce”. Do not tell me, “Batman”. I will NOT call out your drink with your name, I will however cringe behind the bar.
WHEN CUSTOMERS PULL UP TO THE DRIVE THRU BOX AND IMMEDIATELY SAY HELLO
Let me let you in on a little secret: when you pull up to the speaker box in a drive thru, it gives off a little ringing noise in the employees’ headsets to notify you’re there. This is usually followed by a friendly greeting from employee to customer. Sounds simple right? No. I hate when a customer immediately shouts “HELLO” first, impatiently, and more often than not, rudely. It’s just bad drive-thru etiquette.
WHEN A CUSTOMER TRIES TO TAKE A COMPLETELY DIFFERENT DRINK
I call out a large iced latte waiting for the customer who ordered to pick it up at the bar. Instead however, a completely different customer comes rushing through the line to pick up the drink. Sir, you ordered a small, hot coffee. Do not ask me if this is your drink, does a LARGE, ICED latte look like a SMALL, HOT coffee? Have some common sense.
WHEN A CUSTOMER WAITS OUTSIDE OUR DOORS FOR THE STORE TO OPEN
Look, I get it. Some people work crazy hours, or have to drive long distances, etc. You want to find a coffee shop that opens early to fit with your schedule. Great. Fine. Dandy. But don’t wait outside our doors impatiently at 4:30 in the morning. It might just compel me to open our doors at 5:01, this time.
I know that these frustrations are easily dealt with and mean nothing five minutes later, but it does get quite annoying when it happens often. Trust me, these things happen often.
Enjoy your week everyone 🙂